Community Resources
The Washington County Long Term Recovery Group publishes community resources available to the public. Viewers may search this list of resources when searching for unmet needs.
Highlighted Resources
- American Red Cross Resource Finder

The Red Cross Resource Directory is a search engine for free or reduced cost recovery services, where you can find and connect to programs serving your area. For more information about Red Cross disaster relief visit RedCross.org.
- Prepare for Cold Weather

The Washington County Long Term Recovery Group recommends residents prepare for cold weather conditions. Residents who are unprepared for cold weather as a result of the 2024 flood disaster may be eligible to request help from the WCLTRG.
The WCLTRG has implemented a winterization program to provide assistance to residents experiencing unsafe home climate conditions during cold weather seasons as the result of the 2024 Helene flood disaster. Residents must demonstrate the disaster creates a winterization roadblock in the resident’s personal recovery plan (PRP). Winterization resources include: weatherization/winterization, home repair, home climate control, and fuel (propane, gasoline, kerosene, or similar). This program does not provide financial assistance.
Eligibility criteria:
- The request for assistance must be for a property impacted by the flood.
- The request for assistance must be part of a personal recovery plan that demonstrates a one-time request.
Contact the Washington County Long Term Recovery Group to learn more about this program.
- Tennessee Recovery Project

As the leading community-based mental health provider in Northeast Tennessee and Southwest Virginia, Frontier Health Services offers compassionate care for those impacted by Hurricane Helene. Survivors of the Helene Flood who are experiencing mental health or wellness issues may contact Frontier to receive assistance. The Tennessee Recovery Project also provides training on crisis and mental health, debriefing services, and various other mental health services—at no cost to those impacted by the hurricane.
- UETHDA

UETDA assistance residents to secure basic needs such as food, shelter, clothing, utilities and other emergency needs. Use the resources page to view flyers and information about programs offered by UETHDA.
- United Way 211

United Way is there when our communities need us. One way that happens — in 99% of the U.S. and across Canada — is through 211. This confidential 24/7 call center connects people with locally available help.
Suicide Prevention
True strength is being honest with yourself. It’s OK to not be OK. Ask for help If you’re still searching for stability or living with the mental health effects of the storm.
If your crisis is urgent and you’re at risk of hurting yourself or others, call 988.

Don’t See a Resource?
The resource list published by the Washington County Long Term Recovery Group is not comprehensive, but rather a collection of contemporary resources that are known to the group. If you don’t see a provider, or would like to add a provider to this list, send resources@wcltrg.org and email with program information and request an addition to our list.
